Ordering, Pricing & Shipping
What is included with my radio?
Each product page lists the device, included accessories, service terms and warranty details for that model. Review the selected Pack Size before adding it to your cart.
How do Pack Size savings work?
Select a Pack Size on the product page to see the current sale price, compare-at price, per-radio value and savings. Prices shown in your cart reflect the selected variant.
When will my order ship?
Order processing and shipping details are shown during checkout and in your order confirmation. Contact our support team using the details already provided on this store if you need help with an order.
Can discounts be combined?
The ISAID5 new-customer offer cannot be combined with other product, order or shipping discounts.
Technology, Range & Features
What is Push-to-Talk over Cellular?
Push-to-Talk over Cellular uses data networks to provide instant group or one-to-one voice communication. Coverage and connectivity depend on the selected model and available network service.
Which model should I choose?
Choose the Isaid Radios 360 for nationwide LTE use, the Isaid Radios H33 for LTE plus Wi-Fi capability, or review the K28 product page for its current specifications and intended use.
Do the radios require setup?
Setup requirements vary by model. Follow the product-page instructions and contact Isaid Radios if you need help preparing a group deployment.
Managing Your Account & Devices
How do I add radios to an existing group?
Contact Isaid Radios with your order details and existing group information so the team can confirm the correct setup.
Where can I get support?
Use the store Contact page, email or WhatsApp information already configured for this store.
Business & Procurement
Do you support bulk orders?
Yes. Distributors, integrators and enterprise buyers can submit their quantity, market, carrier and deployment requirements through the Contact page.
Can I request OEM or ODM customization?
Yes. Share your branding, hardware and deployment requirements so Isaid Radios can review the project scope.
Can I request compliance documents?
Provide the exact model and documents required for your procurement review. Availability depends on the selected model and market.